XL SMART Clinches Digital Innovation Award 2026: Redefining Business Transformation in Indonesia

The digital landscape in Indonesia just witnessed a significant milestone. XL SMART for Business has officially been honored with the prestigious Digital Innovation Awards (DIA) 2026, specifically in the category of Digital Innovation in Business Transformation. This recognition isn't just another trophy on the shelf; it serves as a powerful testament to the company’s relentless dedication to spearheading digitalization across a diverse range of sectors, from public services and the creative economy to banking, manufacturing, and transportation.

In an era where the only constant is change, XL SMART for Business has positioned itself as the primary engine for Indonesian enterprises. The technology is designed to help businesses not just survive, but thrive amidst the rapid pace of global shifts. By expanding its solution reach, XL SMART aims to touch every strategic industrial line in the country, ensuring that digital adaptation isn't a luxury, but a standard practice for everyone from government agencies to small-scale creative players.

More Than Just a Provider: Becoming an Enabler

During the award ceremony held at the iNews Tower in Jakarta on Friday, May 22, 2026, Feby Sallyanto, the Chief Enterprise & SME Officer of XL SMART, shared a vision that goes beyond simple profit. He emphasized that the goal is to provide innovations that serve as the backbone for the entire Indonesian industry. The objective is to be an "enabler"—a catalyst that allows businesses to unlock their full potential through digital transformation.

For many, the name XL is synonymous with telecommunications infrastructure. While they do provide the essential building blocks—fiber optics, 4G, and the ever-expanding 5G networks—the company has evolved into something much more comprehensive. They have masterfully blended these connectivity components with advanced software, hardware, cloud services, Internet of Things (IoT) technology, and robust cybersecurity systems.

The "Single Door" Management Strategy

One of the standout features of XL SMART’s offering is the seamless integration between network infrastructure and complex software ecosystems. Large enterprises often struggle with managing a fragmented array of applications. XL SMART solves this by offering a platform designed to simplify the management of over ten different enterprise applications through a single portal.

This "all-in-one" approach is what Feby describes as "stitching" the components together. Instead of companies having to source connectivity from one place and security or software from another, XL SMART provides a unified, ready-to-use backbone. This allows industries to focus purely on their digital transformation needs without getting bogged down by technical complexities.

Growth and Tangible Impact on ROI

This innovation didn't happen overnight. It was pioneered well before the COVID-19 pandemic and has been meticulously refined as market demands shifted. This long-term commitment has been backed by an annual investment growth of five to ten percent, which has yielded significant results for their business partners.

When we talk about digital transformation, the bottom line is always the most convincing argument. Feby highlighted some staggering figures regarding the return on investment (ROI) for companies adopting their solutions. On average, productivity sees an uptick of 30% to 50%. Even more impressive is the efficiency gain, with costs being slashed by 50% to 60%. Combined with enhanced transaction security, these factors provide a sense of comfort and stability for businesses navigating the digital frontier.

Fostering a Collaborative Digital Ecosystem

Reflecting on the victory, Feby also extended his appreciation to the iNews Media Group for organizing the Digital Innovation Awards 2026. He believes that such events are crucial and should be held continuously to support the growth of the digital ecosystem. The success of national digital transformation cannot be achieved in a vacuum; it requires a strong synergy between service providers, industrial users, and supporting sectors. As XL SMART continues to innovate, they are not just changing how businesses operate—they are building the infrastructure for Indonesia's future economy.